When prompted to upload your KYC documentation, please first keep in mind that the picture(s) you send us must meet certain quality requirements in order to qualify for KYC verification. The picture must:

– show the full document (all four corners visible)

– be in color (we do not accept pictures of copies)

– be clear enough to show all details of the document (no blurry pictures)

– be current (not expired)

Pictures that fail to meet these initial quality requirements may be refused to validate your KYC status. Taking that into account, the following documents will be requested in order to properly verify your account:

1) Personal identification: a picture of a photographic identification document, such as a Passport, National ID Card, or Driving License, all current (not expired).

2) Proof of address: a document clearly stating your current address with an issue date no longer than 3 months old. This can be a Utility Bill, Bank Statement or an official document from the government. The full name, address and issue date must be clearly visible.

3) Proof of deposit: Additionally, you may be asked to provide a picture proving your ownership of all the payment methods used in the gaming account, which may include:

– Credit Card copies (Front and Back): The front copy must only show the first six and last four digits in the card number. You may cover the other digits. We should be able to see your full name and expiry date. For the back copy, please also cover the CVC/CVV code on the back of the card. The card must be signed.

– e-Wallet screenshot: Your name and details must be visible on the screenshot, as well as the e-Wallet logo.

– Bank Statement: An official document by your bank for your bank account used for deposits and withdrawals. It can be a picture of a printed statement or a screenshot of an online statement.

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